🔔 You can notify a claim regarding an event or an instruction. See "Creating an event" for steps to create an event.
📄 Download Contractor Claim flowchart for a view of the entire Claim process from the notice to agreement/determination
Navigate to the event or instruction you want to send a notice of claim about.
Look for a yellow panel near the top right of the screen advising you whether you may notify a claim regarding the event or instruction you are viewing.
Click the arrow in the yellow panel to proceed.
Select "Give a Notice of Claim" from the "Actions available" dropdown.
You are now prompted for additional information:
select the claim type that best suits the event that occurred or instruction that was received (the claim type dropdown shows a description and clause numbers for which you may pursue a claim);
if you previously sent an advance/early warning about this matter select it now, otherwise leave the "Advance warning given?" field blank.
Click "Send" to proceed to the confirmation page."
Enlarge the preview and examine the notice of claim C-COM has generated for you.
🔔 If you are not satisfied with the notice close the popup then edit the form and click send again to preview the updated notice.
Finally click "Send" to finish.
✅ You have successfully notified a claim
The panel you used to start your notifice of claim has updated with the claim badge and a claim number assigned by C-COM. A blue box appears showing the last action as well as a link to access the Claim History Explorer.
The Claim History Explorer shows all claim actions which have been performed for the current event or instruction, after selecting an action you can see further details and download the notice generated by C-COM (see Attachments).