📄 Download Contractor Claim flowchart for a view of the entire Claim process from the notice to agreement/determination
Locate the claim
Navigate to "Claims" in the Projects Explorer and select the claim you want to send a fully detailed claim for.
Refer to the claim panel near the top right of the event/instruction the claim relates to.
Click the arrow in the "Next step" box to launch the "Perform Claim Action" popup.
Select "Submit interim detailed Claim" if the effects of the event or instruction the claim relates to have not yet ceased
You will need to send updated interim detailed claims until you send a final detailed claim
Select "Submit final detailed Claim"
Your claim will examined and responded to by the Engineer
Create fully detailed claim
Now click "New Detailed Claim" to create your detailed claim.
Complete the form as follows to create your detailed claim:
enter the contractual and/or other legal basis of your claim;
set the amount of additional payment you believe you are entitled to;
set the extension of the Time for Completion you believe you are entitled to for:
the Works;
any Sections (if applicable);
upload your supporting documentation.
Click "Create Detailed Claim" when done.
🔔 At this point you have finished creating your detailed claim but you have not yet sent it. You can come back to this screen later (your detailed claim will still be here) and make changes or you can go ahead and send your detailed claim now.
Send detailed claim
Click "Send" to proceed to the confirmation page
Enlarge the preview and examine the detailed claim submission C-COM has generated for you.
🔔 If you are not satisfied with the detailed claim submission, close the popup then edit the detailed claim and preview the updated detailed claim submission again.
Finally click "Send" to finish
✅ You have successfully created and sent your detailed claim.