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Issuing an Information Request

Guidance on issuing requests

ℹ️ Information Requests provide a structured way to request clarification or information from another project participant. Once issued, an Information Request becomes part of the project record, allowing all authorized users to view the request and its subsequent responses.

Create a new Request

To issue a Request, Click on New IR.

Complete the Request form

Complete the required fields and enter the relevant information for the Request. If required, attach supporting files by clicking Upload or by dragging files into the upload area. If you are not ready to issue the Request, click Save Draft to save it and return to it later.

🔔 Ensure the Response Required By date allows sufficient time for the responder to review and respond to the request.

Review the Request

Review the Request generated by C-COM to ensure that all the details are correct.

Issue the Request

Once you have confirmed that the Request details and recipients are correct, click “Send” to issue the Request.

Once issued, the Responder and Recipients are notified according to their notification preferences.

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