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Responding to a compensation event notice
Responding to a compensation event notice

How to respond after a compensation event is notified

Updated over a year ago

Navigate to Compensation Events, now events and instructions notified as compensation events are shown here with a status of "Notified". Select the event or instruction you wish to respond to.

Screenshot of: Navigate to Compensation Events, events and instruction notified as compensation events are shown here with a status of "Notified". Select the event or instruction you wish to respond to.


Refer to the compensation event panel near the top right of the event/instruction you selected. You can review the notice of compensation event by clicking "View full history" from the blue "Last action" box, then click the arrow in the "Next step" box to respond.

Screenshot of: Refer to the compensation event panel near the top right of the event/instruction you selected. You can review the notice of compensation event by clicking "View full history" from the blue "Last action" box, then click the arrow in the "Next step" box to respond.


Select your response from the Actions available dropdown.

Screenshot of: Select your response from the "Actions available" dropdown.


If you select "Reject compensation event" amend the "Reason" textbox to reflect your decision.

Screenshot of: If you select "Reject compensation event" amend the "Reason" textbox to reflect your decision.


If you select "Confirm compensation event" enter your assumptions and tick the "Early warning could have been given but was not" if no early warning was given prior to the compensation event notice.

Screenshot of: If you select "Confirm compensation event" enter your assumptions and tick the "Early warning could have been given but was not" if no early warning was given prior to the compensation event notice.


Click "Send" after making your selection and completing the prompts.

Screenshot of: Click "Send" after making your selection and completing the prompts.


Be sure to review the preview of the contractual communication C-COM has generated based on your input, if you are not satisfied click "Cancel" to make changes to your response, otherwise click "Send" to send your response.

Screenshot of: Be sure to review the preview of the contractual communication C-COM has generated based on your input, if you are not satisfied click "Cancel" to make changes to your response, otherwise click "Send" to send your response.

✅ You have successfully responded to the compensation event notice.



The "Last action" box is updated and you can view details of your response by clicking "View full history".

Screenshot of: The "Last action" box is updated and you can view details of your response by clicking "View full history".

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