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Sending a Correspondence

Guidance on issuing formal Correspondence.

ℹ️ The Correspondence product is used to send formal written communication to other project participants. Correspondence provides a record of one-way communication between the parties and can include supporting documents

Create a new Correspondence

To create a Correspondence, click “New Correspondence”.

Complete the Correspondence form

Complete the required fields with the relevant information for the Correspondence.

If required, attach supporting documents by clicking "Upload" or by dragging files into the upload area. When you are ready, click “Send”.

Review the Correspondence

Before issuing the Correspondence, review the recipients and preview the generated document to ensure that all the details are correct. If changes are required, click “Cancel” to return to the Correspondence and make the necessary changes.

Issue the Correspondence

Once you have confirmed that the Correspondence details and recipients are correct, click “Send” to issue the Correspondence.

After the Correspondence has been issued:

  • the Correspondence is recorded against the selected contract

  • the generated document is available as part of the Correspondence record

  • recipients are notified according to their notification preferences

  • authorized users can view the Correspondence

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